Leak Adjustments

If You Repaired a Leak, You Can Request a Credit

The City of McKinney may offer a credit for increased charges caused by a leak. Proof of repair must be submitted before a credit is issued. The credit reduces the billed water rate to the city’s wholesale rate of $3.06 per 1,000 gallons. The credit is generally less than 30% of the billed amount. 
Leak Adjustment

Estimated Credit Chart

(Per 1,000 gallons exceeding regular usage)
Under 20K Gallons $1.02
20K - 40K Gallons $2.04
Over 40K Gallons $3.06

Request an Adjustment Online


    • Only credits of $5 or more will be issued.
    • To avoid disconnection, payment in full is expected. 
    • The credit is based on your ‘leak consumption’ less your ‘regular seasonal use’.
    • It may take up to 3 months to determine the leak credit.
    • Leak credits are limited to 3 consecutive bills within a 12-month period.
    • The rates in effect at the time of your leak will be used to calculate your adjustment.